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Softphone is a leading System Integrator and a software factory specialized in Genesys products.
With more than ten years of experience in Genesys solutions, Softphone is the right partner to tackle any Contact Center Project.
Softphone has been working with Genesys PSNetwork and Genesys University since 2004.
Softphone is specialized in High level Genesysconsulting: Business Process Analysis, Installation,
Configuration, Integration and Development.
Softphone also provides first and second level support for major Italian customers: ENI Gas &
Power, IBM, Pirelli, Sky Italy and Fastweb.